Q. What is customs duty?

A. 

Customs duty refers to the tax imposed on goods imported into a particular country.
For packages sent through Sendon.com, customs duty and consumption tax may be imposed based on the assessment of the customs authorities in the destination country.
For instructions on how to handle situations where customs duty is incurred, please refer to the following:

Reference: My package couldn't clear customs. What should I do?
Does Sendon.com handle customs clearance procedures?

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