คำถามที่พบบ่อย

คำถามที่พบบ่อย

การลงทะเบียนสมาชิก

Do I have to register as a member to use the service?
How is my personal data protected?
What countries are available for shipping?
I want to send a package to Sendon.com, but where is the warehouse address?
ดูคำถามทั้งหมดที่หมวดหมู่นี้

About Identity Verification

What is identity verification, and why is it necessary?
I have submitted my identification documents. When will I know the result?
Identity documents cannot be uploaded.
Can I use my workplace's address for identity verification?
Is the address for identity verification the same as the shipping address?
ดูคำถามทั้งหมดที่หมวดหมู่นี้

About Shopping

Are there any points to be aware of before purchasing products? What are prohibited items?
What kind of products are classified as prohibited items?
If I accidentally purchase a prohibited item, what should I do?
What are the characters at the end of the Sendon address?
If I forgot to include your Sendon.com member ID in the address field when purchasing items or shipping packages, what should I do?
ดูคำถามทั้งหมดที่หมวดหมู่นี้

About packing

Why the weight has increased after packaging?
What is Volumetric Weight?
I don't need cushioning materials, so I want to reduce the weight/size of the package during packaging.
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About Option Services

What optional services are available?
[Consolidation Service] Can I add or cancel items to an already requested consolidation service?
[Consolidation Service] Why is my consolidation request not fitting into one box?
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About Shipping and Customs

Can I choose the shipping method?
Is it possible to add insurance to the package?
The arrived item was damaged. What should I do?
Can I specify the arrival date and time?
Is there a maximum value limit for items in a single shipment?
ดูคำถามทั้งหมดที่หมวดหมู่นี้

ความเป็นไปได้ในการส่งสินค้า

Can plants and fresh produce be shipped?
Can perishable, refrigerated, or frozen items be shipped?
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