Q. It seems that the package has arrived, but it is not registered on My Page.

A. 

We apologize for the delay in registering your package.

We unpack and inspect packages in the order they are received.
Once this process is completed, we will register the package information on your account page.

Typically, this process takes 1-2 business days, depending on the contents of the package.

If your package is not registered after this timeframe, please contact our customer support for assistance.

Email: support@sendon.com

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