About Shipping Lithium-ion Batteries

About Shipping Lithium-ion Batteries

Shipping Eligibility

Please check the shipping conditions for lithium batteries below.

1. In the case of SAGAWA, EMS, Air Mail, and Sea Mail

・Built into the device

・The output is 20Wh or less for single batteries, 100Wh or less for battery packs

・The number of batteries is 4 or less for single batteries, 2 or less for battery packs

It is a country where shipping is possible

East Asia

Country SAGAWA・EMS・Air Mail Sea Mail
South Korea
China
Taiwan
Hong Kong

Southeast Asia

Country SAGAWA・EMS・Air Mail Sea Mail
Indonesia
Cambodia
Singapore
Thailand
Philippines
Brunei Darussalam
Vietnam
Malaysia
Myanmar

South Asia

Country SAGAWA・EMS・Air Mail Sea Mail
India
Sri Lanka
Nepal
Pakistan
Bangladesh
Bhutan
Maldives

Middle East

Country SAGAWA・EMS・Air Mail Sea Mail
United Arab Emirates
Oman
Qatar
Kuwait
Saudi Arabia
Turkey
Bahrain
Jordan

North America

Country SAGAWA・EMS・Air Mail Sea Mail
United States
Canada

Central and South America

Country SAGAWA・EMS・Air Mail Sea Mail
Argentina
Uruguay
Guyana
Guatemala
Cayman Islands
Jamaica
Turks and Caicos Islands
Chile
Dominican Republic
Panama
Brazil
Venezuela
Mexico

Oceania

Country SAGAWA・EMS・Air Mail Sea Mail
Australia
New Zealand
Papua New Guinea

Europe

Country SAGAWA・EMS・Air Mail Sea Mail
United Kingdom
Italy
Uzbekistan
Netherlands
Cyprus
Georgia
Switzerland
Sweden
Spain
Serbia
Czech
Germany
Norway
Finland
France
Bulgaria
Belgium
Poland
Malta
Romania

Africa

Country SAGAWA・EMS・Air Mail Sea Mail
South Africa
Uganda
Eswatini
Ghana
Kenya
Côte d'Ivoire
Zambia
Zimbabwe
Tanzania
Tunisia
Nigeria
Mauritius

2. In the case of FedEx・DHL

・Built into the device, or, packaged with the device

・The output is 20Wh or less for single batteries, 100Wh or less for battery packs

・Per box, the weight of the batteries is 5kg or less

・It is a country where shipping is possible (please contact customer support)

Note: When shipping with FedEx・DHL, if the batteries are packaged with the device, and the number of batteries is 5 or more for single batteries or 3 or more for battery packs, a special packaging fee of 700 yen will be charged.

Precautions

Batteries alone cannot be shipped.

Portable chargers, such as mobile batteries, whose main purpose is to charge other devices, cannot be shipped.

If you have any questions, please contact Customer Support.

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