Based on the 'Act on Prevention of Transfer of Criminal Proceeds' revised in Japan on April 1, 2013, overseas forwarding service providers are obliged to verify the identity of customers.
Based on the 'Act on Prevention of Transfer of Criminal Proceeds' revised in Japan on April 1, 2013, overseas forwarding service providers are obliged to verify the identity of customers.
For identity verification, a photo ID and the following information are required.
・Name for identity verification
・Date of Birth
・Current Address
After registering as a member, please submit the documents from the identity verification document submission page on My Page.
There are two patterns of document submission for identity verification.
1. If you submit a photo ID with your current address
| Example of submission document |
|---|
| ID card or driver's license with your current address |
2. If you submit two types of documents: a photo ID and a document with your current address
| Example of submission document | |
|---|---|
| First type | ID card Driver's license Passport Student ID |
| Second type | Receipt of public utility charges (water, electricity, gas) Documents from telephone company Documents from Internet provider Rental contract Tax payment certificate Receipt of social insurance premium Documents from bank etc. |
You can send your package even before the identity verification is completed.
Delivery to an address other than the current address is possible from the second use. If you wish, please contact us at the chat at the bottom right or at support@sendon.com before the first use.
The identity verification process is usually completed in one business day. We will contact you by email when it is completed.