A. Yes, you can ship your package to a different address, but you must first complete an identity verification process.
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Whether you already have a package with us or not, we can arrange the verification for you.
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We will send a verification package to your verified address, which will include a Thank You card with an 8-digit code. Once you receive this package, please send the 8-digit code back to us via email or chat. After we confirm the code, you can proceed to ship your package to a different address.
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Please note that additional shipping costs for the verification package will apply.
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If you already have a package with us, you must request this verification before submitting the packing request for your package through My Page.
For assistance, please contact Sendon Customer Support.