Q. Does Sendon.com handle customs duty payments for customers?

A.　

We are sorry, but we kindly ask customers to handle customs duty payments themselves.
For specific inquiries regarding procedures, please contact the shipping carrier or local customs directly.

If you have any questions, please contact Customer Support.

Related FAQs

Can it be sent to a company?

Can I ship my package to a different address?

What are the new Fees Regarding FedEx and DHL Shipping to the EU?

FedEx FDA Clearance Fee

Why is a JPY 150 company information registration fee required for FedEx shipments to the United States?

Why is an additional JPY 3,000 included in the 15.5% customs duty fee for shipments to the United States?

Can I choose the shipping method?

Is it possible to add insurance to the package?

The arrived item was damaged. What should I do?

Can I specify the arrival date and time?

Is there a maximum value limit for items in a single shipment?

What is customs duty?

My package couldn't clear customs. What should I do?

Does Sendon.com handle customs clearance procedures?

Does Sendon.com handle customs duty payments for customers?

Does the shipping fee include customs duties?

Package that was shipped hasn't been delivered.

I cannot choose the shipping method.

Can I send goods from abroad to Japan?

When I shipped a long or large package with FedEx, I was charged additional shipping fees. Why is that?